Our main service offering comprises of Consulting, Business Application and Office Automation.

Creative Solutions & Service's Business Solutions teams delivers business transformation through the

implementation of enterprise applications or custom developed applications, as well as office automation.

CSS ensures the success of these implementations through personal project monitoring and following below guidelines:

1. Our experienced project team members with considerable depth of industry, systems integration, application knowledge and skills.

2. Structured project Preparation and Mobilization. A complete suite of tools necessary to execute the project is delivered during the Project Pre Implementation and Preparation Phase

3. Transformation of software knowledge and skills to the Client Project Team. This training, delivered our senior project team, includes client team members learning hands-on system configuration and development work

4. Minimal modifications of the software. To avoid unnecessary modifications is through knowledge and depth understanding of the software capabilities and innovative and creative ways to configure standard and friendly functionality

5. Pre-configured solution components (documentation, design concepts, architectures and prove of concepts) which enable rapid progress in the blueprint phase of  the project use of 'user scenario maps' in the blueprint and testing phases to pragmatically define functionality which is supported by the software functionality

6. Executive ownership, effective communication, understanding roles and responsibilities within the new environment, and management of effective knowledge transfer are key change management principles executed throughout the project

7. Detailed understanding of the activities performed in each phase of the project and the outputs required

A creative and innovative approach to resolving technical and functional issues during the project. This problem-solving experience is critical during every phase of the project -- the design and configuration, integration, conversion, roll-out and hand over

As a part of post implementation services, we offer support and maintenance to our customers using best tools and methodologies to help customers get maximum return on their ever-growing business critical applications. By managing service level agreements for our customers, we take a proactive approach to software support and maintenance by focusing on long-term functionality, stability, and preventive maintenance to avoid problems that typically arise from incomplete or short-term solutions.